Shipping & Return
Shipping & Delivery
FREE Standard Shipping is automatically applied at checkout on orders totaling $499 or more before tax.
If you do not meet those requirements, shipping fee will be auto-calculated and applied at checkout.
Shipping speeds are based on carrier transit times and do not include the time it takes to handle and pack a shipment. All expected delivery dates are provided at the checkout page. However, due to payment type, and that company's approval procedures, there could be a delay in shipping your order if the billing information is inaccurate, or if your billing and shipping addresses are different. For shipments to Hawaii, Alaska, U.S. Territories, or APO/FPO addresses, please allow additional time for orders shipped to these addresses.
You'll be notified at checkout if we're unable to ship specific items to the address you've selected. Please also check the product detail pages for any item-specific shipping restrictions.
If you're not satisfied with your purchase, return the eligible product(s) in new and unworn condition in the original packaging for a full refund in accordance with our returns policy. If it is not eligible for free return, we do not refund the original shipping fees, however.
Items shipped from lexiconhome.com, excluding final sale items, can be returned within 30 days of receipt of shipment in most cases.
All product packaging and certificates of authenticity, grading, and appraisal must be returned with the product. Any product(s) returned without original documentation will be rejected. Any product(s) that have been resized, damaged or otherwise altered after delivery will not be accepted
Eligible product(s) must be returned using a trackable shipping method. Please contact our Customer Service email@example.com or 510-933-6845 for assistance
In addition, some special product, order, or fees may still apply.
1) Receive a refund in store credit.
2) Receive a refund to your original payment method.
Free Returns on your eligible product(s)
The product(s) that say that they are eligible for Free Returns on the product detail page are eligible for Free Returns.
The order(s) are eligible for free shipping are eligible for Free Return. However, the free return eligibility for each eligible order is limited to one time.
Free Returns is available to delivery addresses in the 48 states of the United States only, Alaska and Hawaii are not included. Free Returns is available to APO/FPO addresses when using a United States zip code only. Additional geographic shipping restrictions may apply to particular products.
We will process your return and issue a full refund with no deduction for return shipping after receiving your return of the eligible product(s). If your return is not a result of a Lexicon error, we will not refund the original shipping fees. If you return product(s) that are ineligible for free returns with product(s) that are eligible for free returns, we may deduct the shipping costs for the ineligible products(s) from your refund amount in accordance with our general returns policy.